So to recap:
Pros: easy to use, great individual coaching, clear data online, waterproof, durable
Cons: only tracks “movement” and not individual elements like steps, stairs, etc.
Pros: easy to use, clear data online, can see data in real-time, has various data points (steps, mileage, calories, sleep, stairs)
Cons: easily damaged (?), delicate, customer service takes FOREVER, not waterproof, must transfer from clothing to clothing, no coaching
They both cost about the same ($100, give or take a few bucks). For now, I’m going to continue using both, but for my personal use I think I’m probably going to stick with the DirectLife. It’s a no-brainer for no brains like me. Also, I just remembered the amazing personal coaching that DL offers. It’s a live person who emails you especially when it looks like you’re slacking off. They support, encourage and trouble shoot.
The customer service at FitBit was maddening. Basically you send them an email. It takes 24 hours average for them to respond with some suggestions. Then if the suggestion doesn’t work, you have to send ANOTHER email, more time elapses, and UGH. There’s no way to talk to a “live” person either by phone or online and get real-time support. Which I think is a major terrible drawback. I like to be able to try something, with the person RIGHT THERE, and then I say, “yeah, that worked! thanks!” or “that didn’t work, now what?” and I can get it taken care of right then instead of waiting two days for another fruitless email exchange.
I’ve heard of another gadget – Jack something? something Jack? which I might try. Whichever one I get is going to end up with a heck of a lot of business from me (I’m incorporating one of them into my developing business), and I want to get it right.
Have you used one of these activity monitors, or another one? Which one do you like and why?