I don't know if I ever wrote about my little dilemma with Toyota. Right Toyota of Scottsdale, specifically. Read. Don't EVER EVER purchase a car from Right Toyota. They are sleazy, lying, scumbags, if you will.
Long story short, a year ago I traded in my 4-runner for a Sequoia. The finance manager "sold" me on purchasing an extended warranty because HE calculated I refund in the amount of $X from my previous Toyota warranty. After much convincing, they had me at "it's basically free $"
Fast forward a few months and the refund I got was only HALF what he estimated. I made a phone call and was told "no problem" and given directions on where to send the money them.
Case closed. Or so I thought. A few months later I received some no-letter head collections letter for the difference in what I gave them. I ignored it. It had no validation on the letter. A few months after that I received a small claims complaint.
I SO responded. 2 months later I heard nothing, so I assumed the case was closed. Until one day Shane emailed me asking if I knew WE had a court date in like 5 hours, THAT DAY..
WTF? Ugh.. NOOOOO. Shane has a "google alert" set up, so anytime his name appears, he is sent a notification. This notification was a court date and time.
So, we showed up, fired up, and ready. Plead our case, which really wasn't that difficult. They were facts. Toyota had some out of the loop attorney there, with a SIGNED letter from the finance manager that worked with us LYING about how he had nothing to do with the refund I received and had NO way of knowing what that amount would be. (Apparently making a phone call IN FRONT OF US, and providing us with a calculation based on dates, times and paperwork NEVER happened in his delusional mind).
ANYWAY. The Judge was very nice. She was annoyed that the Toyota Representative who actually participated in the transaction was not there. On the other hand she told us we needed the agreement in writing. Point taken.
She was unable to make the judgement that day, but said we would know by the end of the week. Shane & I both felt good about the hearing, and went on with our Holiday weekend in California.
About a month went by and I never received a judgement. After not receiving the initial court date I got worried we might not have received the judgement as well so I did some investigating. About an hour later after being on hold, I was told that the case had not been completed, judgement was not made.
Apparently our hearing got lost in the mix of the Holiday weekend. Oops.
A week later I received a judgement and was ordered to be the difference. I was furious. I felt cheated. Not out of the money, but out of principal. I'm a good person. I pay my bills. I don't mess will people.
In fact, my first year in Arizona I made a big mistake. I was coming home late one night from the gym. I was on EMPTY. I stopped at the store to get some food. As I went to turn into my parking space my SWEATY hands slipped off the wheel and I smacked right into the side of a truck.
I waited for :45mins in the parking lot for the owner of the vehicle to arrive. I gave him all of my information (while HE was screaming at me).... and went home.
I did a good thing. I paid a lot or it, but it was the right thing to do.
There was nothing I could do to take away the court judgement of the money I had to pay Toyota, but for piece of mind I needed to go look the man in the eye and tell him what he did.
THE PIECE OF SHIT guy played DUMB. He tried to claim that he wished I would have called him before it went to collections. He totally would have taken care of it. Blah Blah. "he had NO idea" "it was such a small amount, he couldn't believe they would go to court over this."
I looked him in the eye and said, "Funny, Your attorney had a signed letter FROM YOU stating you never estimated the value of the refund, etc...."
He stumbled with his words a bit and then tried to say he signs stuff all the time...
Ok, to end this not so short versions... The coward got up, said he needed to get a receipt for me and NEVER CAME BACK. The little Wiesel sent some one else in to finish with me...
Seriously. The dude couldn't face little 5'3" of me. Cause he KNOWS he was wrong.
UGhhh... Anyway. Back to the Good Kharma. See, when I thought for a moment I wouldn't be forking over the cash for this whole deal, I happened across a new bag that I absolutely fell in love with. I was so ready to buy it. Then, I had to write that damn check for twice as much as the bag, and I just couldn't do it. Too much money.
So I went to the Coach store thinking maybe it wouldn't be as cute in person as it was online. But it SO WAS as cute. Maybe even cutter. And there were not many left. 2 in the store, less than 100 in distribution.
I finally came to reason that it was just a bag. No big deal.
Until Monday when I got a 25%off preferred customer coupon.