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The Kenneth B. Schwartz Center

Boston, Massachusetts
The Kenneth B. Schwartz Center is widely recognized and respected for its education, training and support programs targeted at improving the relationship between health care providers and patients.  The Bedside Manner blog seeks to expand the mission of The Schwartz Center by examining... Full Bio
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Saying Goodnight to Bedside Manner by The Kenneth B. Schwartz Center Posted in: Blog Posts in Healthcare Industry & Policy They say the average lifespan of a blog is shorter than that of a fruitfly. But Bedside Manner has defied the odds, thriving for nearly six years, the lifespan of ... Read on »
Rounds for Health Plans by The Kenneth B. Schwartz Center Posted in: Blog Posts in Healthcare Industry & Policy Put yourself in the shoes of the health plan staff who collaborated on these tough patient situations: The elderly man, just diagnosed with metastatic colon cancer, whos ... Read on »
Mapping Our Lives by The Kenneth B. Schwartz Center Posted in: Blog Posts in Healthcare Industry & Policy I've been wanting to write a blog post about this for a while. The Huffington Post spread the word about Cristin Lind's "care map"  in a beautiful story about a month ag ... Read on »
300 and Counting by The Kenneth B. Schwartz Center Posted in: Blog Posts in Healthcare Industry & Policy We’ve hit a milestone: 300 Schwartz Center Rounds® sites in 38 states. Rounds are our signature program — a precious hour when doctors, nurses and other staff at ho ... Read on »
Engaging the Patient by The Kenneth B. Schwartz Center Posted in: Blog Posts in Healthcare Industry & Policy Hello from DC. I’m at a briefing on patient engagement sponsored by Health Affairs, the nation's leading health policy journal. Many of the authors featured in i ... Read on »
Hospital: Where’s the Compassion? by The Kenneth B. Schwartz Center Posted in: Blog Posts in Healthcare Industry & Policy Today, the Boston Globe ran an interview with Dr. Jonathan Welch, a Boston-based emergency room doctor who wrote an essay in Health Affairs about a harrowing experie ... Read on »
Breaking the Rules Compassionately by The Kenneth B. Schwartz Center Posted in: Blog Posts in Healthcare Industry & Policy The following is the first in a series of interviews with participants in the Schwartz Center’s National Consensus Project (NCP) on Compassionate Healthcare . The NCP is a ... Read on »
Honoring Compassion by The Kenneth B. Schwartz Center Posted in: Blog Posts in Healthcare Industry & Policy I like it when Schwartz Center Rounds sites are inspired by our example. For a number of years, Emerson Hospital in Concord, MA, has hosted a compassionate caregiver award, ... Read on »
The Persistence of Hope by The Kenneth B. Schwartz Center Posted in: Blog Posts in Healthcare Industry & Policy Please read this moving account of four families whose children were born with devastating diseases. The parents presented their stories of “hope chafing against prognosis ... Read on »
Prilosec by Any Other Name by The Kenneth B. Schwartz Center Posted in: Blog Posts in Healthcare Industry & Policy What’s in a name? Apparently a lot. Almost 4 out of every 10 physicians say that they sometimes acquiesce to a patient’s request for a more expensive brand name drug ... Read on »
For Compassionate Care, Call a Lawyer by The Kenneth B. Schwartz Center Posted in: Blog Posts in Healthcare Industry & Policy Today’s guest post comes from Samantha Morton , executive director of Medical-Legal Partnership| Boston , an interdisciplinary team of healthcare staff, attor ... Read on »
Compassionate Care, British Style by The Kenneth B. Schwartz Center Posted in: Blog Posts in Healthcare Industry & Policy Britain’s health secretary Jeremy Hunt is calling for reforms to the National Health Service (NHS) that are as much about compassion as they are about clinical quality. ... Read on »
Talk to Me by The Kenneth B. Schwartz Center Posted in: Blog Posts in Healthcare Industry & Policy File this one under "benefits of compassionate care." A new study has found that if you have a good relationship with your doctor and your doctor is a good communicat ... Read on »
Please Close the Curtain by The Kenneth B. Schwartz Center Posted in: Blog Posts in Healthcare Industry & Policy Today’s topic: colonoscopies. Before you flee for the hills, I promise there will be no tasteless jokes (I’ll leave that to Dave Barry ), and no talk of the prep. This story ... Read on »
The Gifts Patients Give by The Kenneth B. Schwartz Center Posted in: Blog Posts in Healthcare Industry & Policy During the holiday season, many of our Schwartz Center Rounds sites across the country hold sessions that focus on how patients show their appreciation to caregivers who hav ... Read on »
Creating a Compassionate Healthcare System by The Kenneth B. Schwartz Center Posted in: Blog Posts in Healthcare Industry & Policy It’s now been more than a month since we held our two-day National Consensus Project on Compassionate Healthcare Working Group Meeting in Boston. We’re still processing the ... Read on »
Lessons Learned During Dinner by The Kenneth B. Schwartz Center Posted in: Blog Posts in Healthcare Industry & Policy Our annual dinner is always a time for reflection on the patient-caregiver relationship and the importance of compassionate care. This year was no exception. ... Read on »
Honoring the Best: John Zawacki by The Kenneth B. Schwartz Center Posted in: Blog Posts in Healthcare Industry & Policy Our fifth Compassionate Caregiver Award finalist is John Zawacki, MD, a gastroenterologist at UMass Memorial Medical Center in Worcester, Massachusetts. John grew up on ... Read on »
Honoring the Best: Mark Puder by The Kenneth B. Schwartz Center Posted in: Blog Posts in Healthcare Industry & Policy Our fourth Schwartz Center Compassionate Caregiver Award finalist is Mark Puder, MD, PhD, a surgeon and researcher who cares for children with life-threatening liver dis ... Read on »
Honoring the Best: Kimberly Kelley by The Kenneth B. Schwartz Center Posted in: Blog Posts in Healthcare Industry & Policy Our third Schwartz Center Compassionate Caregiver Award finalist is Kimberly Kelley, RN, MSN, who directs six busy nursing departments at MetroWest Medical Center in Fra ... Read on »