My 3 yr olds eyelash is bent inward towards his eyeball laying on eyeball, it is still attached to eyelid. We cannot make him open it to put drops in it (artificial tears). It is not infected, but he rubs it till its red. I was able to get the tears into it after he fell asleep and tried to open it to see, but he keeps waking up when i try. I DON'T KNOW HOW TO GET IT OUT, CAN YOU HELP!!!