When asked why the conditions were so poor, the Medical Director replied that hospitals are seriously challenged - financially, logistically, and so on, and that what you are seeing is probably the best that you can get under the circumstances. He also added that Mental Health services have not been a priority.
And why would they be? It's easy to neglect vulnerable people when no one cares about them. Who will notice? Especially when they have been dropped off by a family member and abandoned. What chance do they have of recovery?
Doris, who manages her mental health with the support of family says: "You need a family to accept the person. You need a family to show them love."
And sadly, in a world that stigmatises mental health issues, and where vulnerable people are abused or neglected, they also need a family that will protect them, even from mental health "care" at times.