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The Problem with Garmin Watches in Singapore

Posted Sep 21 2012 12:00am
My 2 year Garmin 110 is still ticking away but unfortunately, like a runner, while the "body" is still working, the "legs" have gotten injured. But unlike a runner who can walk into any hospital in Singapore, it is not possible for the watch to get "treatment" here.

First to go was the watch band. That wasn't so bad since worse case I can use a rubber band or a wire tire to secure the strap.
Spot the difference. 210 on the left and 110 on the right
Then I discovered a small break in the strap itself. And another break between the watch body and the strap. Which means the watch certainly won't last another run.
The 2 breaks in the watch
So I thought to get the watch strap replaced. And that was when I discovered being a Garmin watch owner has its disadvantages. Polar watch can be replaced here. So same with Casio. But Garmin?

The local distributor said they don't have the equipment to do the replacement and have to send it to Taiwan.  And it will cost $95.00 for the replacement and another $60.00 for the service. And it will take 3 - 4 weeks. And the friendly guy on the phone has the cheek to tell me it is more worthwhile to get a new watch!
I think it is a shame that the local distributor does not see the need to invest in the equipment to service the  local market considering that Garmin is the most popular running GPS watch here.  They have taken us runners for granted.
Me. I took the guy advice and promptly went a buy a new GPS watch - but not a Garmin. A Timex!
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