Just a note to all Twin Peaks 2008 runners - I will no longer be processing any refunds, race or runner transfers. For 2009 the policy is the same. It's written in the entry form. Most people know I made every effort to hold Twin Peaks 2008 despite the fire. I found a date that would work, sadly 10 months from the original date, but I didn't want to cancel the race. Initially I was processing refunds (and processed numerous ones). Then a few got missed and I'm the bad person. People can get pretty testy about their $60.
Yes, I'll admit to dropping the ball on a couple refunds that got lost in the shuffle. If you want to call that bad customer service, then I'm guilty of that. I also will admit that if someone was rude in their request I also put them on the bottom of the pile. I'm only human, I make mistakes. Geesh people, get over it. No one but other RDs know what kind of work goes into these events and sadly there are a number of thankless runners in any event. I should never have promised any type of refunds or transfers in the first place because you miss one with the wrong person and you're in for it.
I really enjoyed putting on Twin Peaks in 2007 and have been looking forward to 2008 (and 2009) for too long. Can't I (or at least all the runners) just enjoy the race and move on?