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A Comparison for Remote Desktop Sharing Applications

Posted Nov 03 2012 1:49pm

Sometimes, even experienced computer users need help. Fortunately, the progress of technology now makes it possible for users to share their desktops and instantly seek help from friends or skilled technicians when they need it. The applications that make this possible are remote desktop sharing applications. By using these remote support tools, users can help their friends when needed and also organize file transfers, remote controls, webinars, and much, much more.

1.    TeamViewer vs Techinline Remote Desktop

TeamViewer is a very popular remote desktop sharing application that is available for free with limited features and as a premium paid version with all the features it can offer. As such, users can transfer files and share remote desktops. TeamViewer has a free version for non-commercial use, while the commercial variant is available for a fee. The application works with many platforms, including Linux, Mac OS, Android, and Windows. The minimal installation is quick and easy, and users only have to exchange their port ID and password for sharing desktops. The company has a technical support team for assistance too for a period of 12 months if you buy the premium plan.

Next in line is the Techinline Remote Desktop, an application known for its support system, among other things. The application supports two-way remote desktop sharing, allowing users to control other computers and their own computer remotely. Other useful features include the remote reboot and browser based solution, which is a remote connection established through a web browser. Like TeamViewer, it is also easy to set up, but its features are more comprehensive. The application offers auto-scale, auto-scroll, multi-monitor, and instant messaging support, to name a few. The Techinline Remote Desktop is also available in free and premium variants, and you can choose one depending on the features your business needs.

2.    GoSupportNow vs Microsoft Remote Desktop Connection Tool

GoSupportNow is the next commercial remote desktop application you can consider. This application offers instant desktop view and remote control, which allows you to instantly see and control a desktop once the session ID and password is clicked. With its Collaborative Support, upto 9 participants can be invited as part of a support session, and all of them can control supported computers for collaborating in issue resolution. Like Techinline, you can reboot the desktop remotely, but you can also logout and login with different user IDs and reboot in safe mode. The application includes a training mode to present theRemote Desktop Supportat any time during the support session. At the end of the session, you can remotely lock the computer too.

GoSupportNow is the only remote support service that guarantees the success of connection by its patented technology. It has In-session customer training, free audio conferencing etc. Support hosts can increase service capacity anytime by paying just for one day of cost.   These economics make the service attractive to any user, large or small, all time.

The Microsoft Remote Desktop Connection Tool is very simple and straightforward, with bare basic features compared to GoSupportNow and even basic TeamViewer. At best, it can help some friends connect with each other to sort out any computer issues remotely. There are only a few settings to work on here, and Microsoft has kept the interface simple and intuitive. The system is easily available for Windows OS, but Mac users need to download the program separately. The application is free to use and inbuilt with Windows 7.

 

3. Logmein vs Laplink

LogMeIn   is a company which produces a number of useful and versatile products for remotely accessing computers and providing remote assistance. We will look mainly at their home remote access application,LogMeIn   Pro and the free, cut down version of the same software. Both provide an excellent solution for remotely accessing computers across the internet which will satisfy the needs of home and business users alike

Laplink   Everywhere is an excellent remote PC access tool which will allow you to access your remote PC from pretty much any device with a web browser and internet connection. It has a rich feature set which should provide all the functionality you need from a remote access solution and the easy set up process makes it suitable for anyone from complete novices to expert users.

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