Over the past six months, I have experienced six (6) separate instances of significant problems arising from SSA personnel losing documents or failing to send out notices with deadlines.
In three of these instances, neither my client nor I received notice of a reconsideration denial. In another case, my client received the denial but did not inform me (my client has significant mental limitations and did not know what to do with the denial notice).
In two of these cases, my client's case was dismissed and they have to start over with a new application. In the other two cases, we were able to get the appeal filed within the 60 day deadline.
When I called Social Security they claimed that that had mailed the notices (in 2 of the cases) or that my name was not associated with the case as the lawyer (I have a registered mail receipt proving that I mailed my entry of appearance and notice of representation).
In two other cases, I did not receive my fee because someone in the payment center did not see my Form 1695 (request for direct payment of fees). In these cases, my client will see his monthly benefit check reduced by SSA to correct their mistake.
It seems that document mismanagement at the Social Security Administration is getting worse, not better. For those of you who represent claimants, are you seeing the same problems?