Klean Kanteen Recall: Broken Spouts Cause Choking Hazard
Posted May 05 2010 12:00am
Klean Kanteens are popular amongst green families for their safety record ( always bpa-free ) and reusability. Today, the CPSC announced the first ever recall involving the company.
WASHINGTON, D.C. – The U.S. Consumer Product Safety Commission and Health Canada, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed.
Name of Product: Sport Cap 2.0 water bottle spouts
Units: About 1.2 million in the United States and 102,000 in Canada
Manufacturer: Klean Kanteen Inc., of Chico, Calif.
Hazard: The water bottle spouts can break or crack, posing a choking hazard to children and adults.
Incidents/Injuries: The firm has received six reports of incidents of the water bottle spouts breaking or cracking in children’s mouths as they were drinking from the bottles. No injuries have been reported.
Klean Kanteen is offering is offering customers free replacements of the sport top 2.0., although interestingly it is currently an updated sport 2.0 top is not available on the website.
We at Klean Kanteen apologize both for the inconvenience and the resource footprint of this recall. We take the health and environmental aspects of our products very seriously and the mere possibility of our product harming someone gave everyone at Klean Kanteen pause. The decision to recall and replace caps was really the easy part, running a smooth replacement program is the challenge we now are rising to. We really appreciate your patience and understanding; we’ll get you your new Sport Cap(s) as quickly as possible.
It’s nice that a company is actually considering the footprint of a recall. Perhaps it will be a lesson in increasing quality control in the Chinese factories where Klean Kanteens are manufactured. In fact, that is exactly the sticking point I have with the company over giving it my 100% support, even though every member of my family drinks from Klean Kanteens. My son just got the insulated wide mouth bottle , and he loves it!