Health knowledge made personal

Linda Zdanowicz Patient Expert

California
I want to help dental professionals continuously improve the culture of their practice and inspire them to increase and enjoy service to their patients. I freely share my successes and mistakes in the hopes that it helps others who enjoy dentistry and want to be the best they can be.
› Share page:

Posts

Sort by: Most recent | Name
Great Day At Colgate Connect Conference by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health   CONNECT CONFERENCE I was surprised recently with an invitation to the Colgate Connect Conference.  I was surprised, and immediately suspicious.  A n ... Read on »
Crazy Week by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health ...or, more accurately, a week of crazies.  Did you ever have a week where at least once a day you had to deal with a seriously "off the wall" patient?  Well this was th ... Read on »
Presenting Tooth Replacement Options To Patients by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health Whether a patient has been missing teeth for a long time, or is about to lose a tooth now, replacing missing teeth is usually a wise decision.  Patients are smarter cons ... Read on »
Happy At Work by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health We all want to be happy.  It's what we all strive for in our lives.  We want to be happy in our work and we even expect our bosses and managers to try to figure out ways ... Read on »
How To See The Other by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health I drove to Charleston last weekend to meet my daughter and her husband, and my granddaughter.  Kim and Adam were running the Cooper River Bridge 10K and did very well.   ... Read on »
The Energized Practice - Idea #10 by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health Never stop learning. So many times we get to a place in our practices where we decide we're satisfied.  We're done.  We've worked hard and we have it just the way we ... Read on »
The Energized Practice - Idea #9 by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health Bring what you've learned with you. All our experiences make us who we are.  We've all had other jobs; and we've all had good and bad experiences in those jobs.  We' ... Read on »
The Energized Practice - Idea #8 by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health Tell everyone about who you are, whenever and wherever you can. Does your staff leave work?  Once they're out the door do they slam the door of their mind on the pra ... Read on »
The Energized Practice - Idea #7 by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health Live up to the expectations you set up.  In other words, do what you made them believe you will do, always. Whatever you repeatedly do becomes your brand.  Your bran ... Read on »
The Energized Practice - Idea #6 by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health Be Unique What could be more boring than a dental practice?  You can almost feel your mood going down as you open the door to the smell of eugenol.  It doesn't get a ... Read on »
The Energized Practice - Idea #5 by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health Just Keep Going Nothing in this world can take the place of persistence. Talent will not; nothing is more common than unsuccessful people with talent. Genius will no ... Read on »
The Energized Practice - Idea #4 by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health Develop a Passion for Problems Sounds a little strange, doesn't it?  That's ok, a little strangeness won't kill you.  But it makes you think, doesn't it?  And that's ... Read on »
The Energized Practice - Idea #3 by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health Paint a Picture of Your Practice What will your practice look like when it's what you want it to be?  Some call it having a vision, having a focus, or creating a cul ... Read on »
The Energized Practice - Idea #2 by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health Find Out What Everybody Does Best There may be no I in team, but there is an I in individual and teams are made up of individuals with individual skills and gifts.   ... Read on »
The Energized Practice by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health How do you get you employees to become passionate about your practice; thereby energizing your practice with their passion?  You have to lead them to it, that's how.  Le ... Read on »
Decision Making - Impulse #5 by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health Impulse #5     The impulse to do the mere minimum - that's all that's expected This is a pet peeve of mine so here goes: A staff member is unpacking the weekly s ... Read on »
Decision Making - Impulse #4 by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health Impulse #4     The impulse to shirk responsibility - it's easier to shift the blame     Real Life Example A receptionist inadvertantly schedules two patients ... Read on »
Fantastic Hands-On Dental Assisting Course by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health Don't miss this!  Contemporary Product Solutions giving a course in Virginia at Bayview Dental Lab for Dental Assistants. It is a two-day hands on course that will invol ... Read on »
Decision Making - Impulse #3 by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health Impulse #3     The impulse to settle for the status quo - we lack vision     Real Life Example An assitant works in a nice practice with a dentist with whom ... Read on »
Decision Making - Impulse #2 by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health Impulse #2 is:     The impulse to shun a challenge - it seems hard or scary     Real Life Example A dentist presents a plan to incorporate a new soft tissue ... Read on »