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Linda Zdanowicz Patient Expert

California
Blog: http://dentalpracticemanagement.typepad.com
I want to help dental professionals continuously improve the culture of their practice and inspire them to increase and enjoy service to their patients. I freely share my successes and mistakes in the hopes that it helps others who enjoy dentistry and want to be the best they can be.
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The Right Stuff In A Small Town Hair Salon by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health Ok, I'm on a roll with Do The Right Thing and Get The Right Stuff.  My hairdresser just liked my post on Facebook and that got me thinking about her.  Martha Huggins o ... Read on »
Get The Right Stuff by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health A week or so ago, I wrote a post about a book I read titled Do The Right Thing .  It was written by a former CEO of Southwest Airlines , James Parker, and told how they ... Read on »
Do The Right Thing by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health I'm reading a book titled Do The Right Thing by James F. Parker .  He was the CEO for Southwest Airlines during 9/11.  My boss, Dr. Morgan , has been talking about the g ... Read on »
Taking The Headache Out Of Starting Up by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health Just the thought of starting a practice, or even taking over an existing practice can be mind-boggling.  There's so much to do!  And they don't teach you how to do it in ... Read on »
Make It Easier by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health Have you noticed how complicated we make our lives sometimes?  It's the same in our practices.  When I first started working in 1977 we had a receptionist and a dental a ... Read on »
You First by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health I saw a post on Facebook about a teenage runner who stopped during a race to help another runner who had been in front of her, and had fallen. She helped her across the ... Read on »
Help Fit Old Dog Raise Money For The American Heart Foundation by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health My boss's dad, Kevin Morgan is a 67 year old Ironman Triathlete who had a heart stent placed last year.  This year he and my boss are trying to make it to Hawaii Ironman t ... Read on »
Don't Make A Mess by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health I was just reading an article in a magazine about how a well known woman coped with her breast cancer diagnosis.  One suggestion was to make your mess your message.   ... Read on »
Sometimes We Forget by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health I saw this video today and I realized that sometimes I forget how lucky I am. When I see a video like this and I think about the very small things that I let both ... Read on »
What Do Persia and Dentistry Have In Common, Anyway? by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health Ok, I admit it, I'm kind of obsessed with my boss, Nigel Morgan's , Dad Kevin Morgan's blog Fit Old Dog.   Did that sentence make sense?  I hope so.  I'm still blown awa ... Read on »
You have to read this post ... by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health You have to read this post on the fit old dog (my boss's father's blog). I'm still trying to decide if I"m a tumbleweed, bulldozer, or taoist. I think I'm probably a wan ... Read on »
Job, Career, Or Calling by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health I'm reading a book titled " Happier " right now.  Actually, I'm listening to it on a CD in my car.  (Yes, I like self-help stuff, are you really surprised about that? If ... Read on »
Great Day At Colgate Connect Conference by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health   CONNECT CONFERENCE I was surprised recently with an invitation to the Colgate Connect Conference.  I was surprised, and immediately suspicious.  A n ... Read on »
Crazy Week by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health ...or, more accurately, a week of crazies.  Did you ever have a week where at least once a day you had to deal with a seriously "off the wall" patient?  Well this was th ... Read on »
Presenting Tooth Replacement Options To Patients by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health Whether a patient has been missing teeth for a long time, or is about to lose a tooth now, replacing missing teeth is usually a wise decision.  Patients are smarter cons ... Read on »
Happy At Work by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health We all want to be happy.  It's what we all strive for in our lives.  We want to be happy in our work and we even expect our bosses and managers to try to figure out ways ... Read on »
How To See The Other by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health I drove to Charleston last weekend to meet my daughter and her husband, and my granddaughter.  Kim and Adam were running the Cooper River Bridge 10K and did very well.   ... Read on »
The Energized Practice - Idea #10 by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health Never stop learning. So many times we get to a place in our practices where we decide we're satisfied.  We're done.  We've worked hard and we have it just the way we ... Read on »
The Energized Practice - Idea #9 by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health Bring what you've learned with you. All our experiences make us who we are.  We've all had other jobs; and we've all had good and bad experiences in those jobs.  We' ... Read on »
The Energized Practice - Idea #8 by Linda Zdanowicz Patient Expert Posted in: Blog Posts in Dental Health Tell everyone about who you are, whenever and wherever you can. Does your staff leave work?  Once they're out the door do they slam the door of their mind on the pra ... Read on »
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