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Linda Zdanowicz Patient Expert

I want to help dental professionals continuously improve the culture of their practice and inspire them to increase and enjoy service to their patients. I freely share my successes and mistakes in the hopes that it helps others who enjoy dentistry and want to be the best they can be.
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Be Difficult To Offend

"Self-importance is our greatest enemy. Think about it - what weakens us is feeling offended by the deeds and misdeeds of our fellowmen. Our...

That's Life

"But all endings are also beginnings. We just don't know it at the time." ~Mitch Albom, from The Five People You Meet In...

Make Your Reputation Your Strongest Competitor

"Disney is just like every business, including yours, whatever it may be. It has to make a profit, it has to deal with serious business...

How Do You Change Your Mind?

"Human beings, by changing the inner attitudes of their minds, can change the outer aspects of their lives." ~ William James We change our...

Cha, Cha, Cha, Changes

  Well, it's been a while since I've posted anything, but I'm still here.  Life has been busy and there have been many changes; as...
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