Action for Deafness reports that over 6,500 of the Emergency Roadside Telephones (ERTs) on the motorway are being replaced, to provide a more accessible service to motorists.
The new telephone is a high-visability unit, which may be configured to meet different installation requirements. Unlike its predecessor, the Type 354 also offers a range of innovative features that greatly improve the clarity and functionality for both the user at the roadside, and for the operator monitoring calls in the dedicated control office.
This new ERT utilises a sophisticated noise-cancelling system to give improved audio performance both for the road user and the control office operator. Furthermore, the innovative use of non-voice communications enables the ERT to be used by people who have difficulty communicating in spoken English, such as the hard of hearing or non-English speaking.
The ERT has many innovative features including a display for user prompting, volume control and non-voice communication; a stylish ergonomic design; environmentally friendly with solar cells and very low power consumption.