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Cochlear Implant

Posted Nov 18 08 12:19am
In June we took Sophie to New Orleans to see Dr. Molony at Ochsner Medical Center regarding a Cochlear Implant. I was very pleased with his explanation of the CI process and his role in it. We also met the Claire, one of the audiologist there. She was very nice and was extremely informative. We left with a CAT scan scheduled for the next week. Sophie's CAT scan came out great so insurance "we thought" was sent in and we received a surgery date of Aug 5. A week before the surgery date we were told that insurance had not gone thru due to a mishap in the insurance department and they would have to resend everything to our insurance and it would be another 30 days before we would have an approval for surgery. I was terribly upset. Again I wrote more letters to those i thought should receive them and have moved on. It has now been two weeks since our insurance company received the surgery prenotification and I call everyday to find out if it has been approved. I also received a response from Dr. Molony saying that he will do everything he can to expedite the surgery. That made me happy!!!!
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