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Engaging Staff with Social Media

Posted Jan 18 2012 12:00am

The Nov/Dec 2011 issue of Healthcare Executive includes an article I wrote for the Satisfying Your Customers column, titled Engaging Staff with Social Media .  In the article I describe how successful leaders will prepare for the shifts occurring in the healthcare workplace; including the push for efficiency and new generations.  I also include a few examples of where social media is contributing to a more effective workplace in hospitals. 

Social media technologies are tools that can help increase customer, physician and employee satisfaction. I hope you will take the time to read the article and share your thoughts.

Another blog post that includes a few great workplace examples is  list of 20 hospitals with inspiring social media strategies

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