HFMA has come up with a quiz for providers who want to assess how successful their organization is at meeting the needs of the uninsured and underinsured? Any provider concerned about the un/underinsured should take the quiz Are You Prepared to Care for the Growing Uninsured Population?
This is not a drill! Your organization must have effective policies and procedures in place to appropriately administer care to uninsured patients. Satisfied that you're where you need to be? Find out where you stand:
1. My staff knows who qualifies for discounted or free care.
a) Yes b) No
2. My staff can explain the patient's options for handling any balance due to us. a) Yes b) No
3. My organization knows (and has a clear description) of patients who qualify for each discount level. a) Yes b) No
4. When asked, both my staff and patients would all say our uninsured policies are clearly communicated to all. a) Yes b) No
5. My organization's staff understands where services to the uninsured fit into our mission, as well as the relevant legal and regulatory context of our policies and procedures. a) Yes b) No
Source: John Wayne Zimmerman, MBA, CIW hfma Internet Strategy and Development 708.492.3322 jzimmerman@hfma.org
Think of it as part of your disaster preparedness plan!
HFMA has come up with a quiz for providers who want to assess how successful their organization is at meeting the needs of the uninsured and underinsured? Any provider concerned about the un/underinsured should take the quiz Are You Prepared to Care for the Growing Uninsured Population?
This is not a drill! Your organization must have effective policies and procedures in place to appropriately administer care to uninsured patients. Satisfied that you're where you need to be? Find out where you stand:
1. My staff knows who qualifies for discounted or free care.
a) Yes
b) No
2. My staff can explain the patient's options for handling any balance
due to us.
a) Yes
b) No
3. My organization knows (and has a clear description) of patients who
qualify for each discount level.
a) Yes
b) No
4. When asked, both my staff and patients would all say our uninsured
policies are clearly communicated to all.
a) Yes
b) No
5. My organization's staff understands where services to the uninsured
fit into our mission, as well as the relevant legal and regulatory
context of our policies and procedures.
a) Yes
b) No
Source: John Wayne Zimmerman, MBA, CIW
hfma Internet Strategy and Development
708.492.3322 jzimmerman@hfma.org
Think of it as part of your disaster preparedness plan!