Newsflash: Wegmans’ nutritional data is not reliable

I don’t like those sites that don’t have an email link for you to contact them.  Instead, you fill in all this information about yourself (if required) and put your comments in a text box and hit “submit.”  Where does this message go, and who, if anyone, reads it?  Worse, you have no record of your submission, not the message and not when you sent it.  I’ve had bad experiences of writing a very complete complaint and pressing “submit” only to have the screen refresh to a blank text box and an error message saying, “Sorry, please try again.”  From that, I’ve learned to copy my text and save it as a draft in my email or word processor just in case. 

Case in point, my most recent submission to Wegmans.  Their head of Consumer Affairs proudly proclaims on the contact page: “Our Consumer Affairs Department welcomes your questions or comments. We’ll get back to you as quickly and effectively as possible,” and just below the submission button, another blurb says, “We make every effort to respond to your inquiry within a couple of days.”  Well, I’ve NEVER received a message back from Wegmans as a result of contacting them this way.  Neither their Consumer Affairs department nor their nutritional program manager responded to the snail-mail letter I sent a few weeks ago.  I’ve sent the following to them again via their site, and will wait another week before I start calling their phone number, but in the meantime, be on the alert that what you see printed on Wegmans brand products may not necessarily be accurate.

Yesterday (3/29) while standing in the checkout, I read the nutrition label on a single-serve (1.5 oz) packet of Wegmans Virginia Peanuts.  I was surprised to see that for the serving (one package), the nuts had 6 total grams of carbohydrates and 5 grams of fiber.  As a low carb diet adherent, my concern is “net carbs,” or the carbohydrates that cause an increase in blood sugar, which are those left from the total after subtracting fiber and sugar alcohols.  At just 1 gram of net carbs, this seemed an ideal snack, so I bought the packet. 
Today (3/30), when doing my weekly shopping, I price-compared the 10-pack box of these single serving packages with the large can of the same product.  I noticed that the nutrition information on either container was at odds with each other: the can lists a serving as one ounce, that serving having 7 total grams of carbs and 3 grams of fiber, giving a net carb amount of 4 grams. How do you explain that a 1 ounce serving has 4 grams of net carbs while a serving one and a half times that size has only 1 gram of net carbs? Somebody had better get their act in gear and get these nutrition panels straightened out right away.  Please promptly respond to me on this issue.  I will have to be much more careful from now on as far as believing what’s printed on Wegmans products regarding nutritional data.