Mediators are masters of manipulation group. They must be parties to the conflict to put aside their differences and reach an agreement. Most people are used to being told what is right. A mediator is not able to make the decision for the group. He does not work as a judge or jury. Must allow each party to make their own decisions on clearance.
To be successful mediator must make others want to do things that do not always want to do. Managers and executives are often accused of being masters of manipulation. Getting people to do things they would not normally want to do may result in, among other things, handling. But this is typically a subset of the use of effective leadership and management. While the manipulation has a negative connotation of deceit or fraud, can be negotiated simply good. In the management of the negotiation process that you are trying to maneuver the other person accepting the terms. To achieve this goal through information, education, and convince them of your argument. If a bit 'of manipulation is obtained to take into account your arguments is necessary, then it is suitable for the purpose.