Internal communication involves the transmission of information between individuals in society. The objective of this type is usually to accomplish a variety of internal objectives.
Business management skills use both internal and external communication in an attempt to make the necessary changes to improve the overall business operations. If a particular piece of information is not fully disclosed, the end result could be a job performed incorrectly on the inside which could then result in customer dissatisfaction on the outside. To avoid this, all lines of communication must be left open so clear.