Riverdale is a NCQA-approved Patient-Centered Medical Home (PCMH), level 3 and Dr. Maselli is proud of how the system has evolved. He admits there was a big investment in the system, two systems, actually. The first EHR vendor Riverdale worked with was “sold out from under them” so they paid for another one and spent some trying times learning how to use it. That turned into a partnership with the Primary Care Information Project (PCIP) of the NYC Health Department lead by then Assistant Commissioner/now National Coordinator for Health IT, Farzad Mostashari, MD. To meet the goal of level 3 NCQA PCMH, the practice needed to upgrade its software. Emblem Health put Maselli and his partners in contact with PCIP, which hooked them up with a good deal on the transition to the new software along with significant support. The net result: Riverdale met the project goals and received a bonus sufficient to cover the whole cost of the “re-install,” about $140,000.
While the transition to an electronic health record was not smooth, Dr. Maselli truly feels like it helps him reduce hospital readmissions for the patients he sees.
Stay tuned for our next blog post when we continue to answer the question, “What is Meaningful Use of EHRs?” and ask Dr. Maselli about his experience using an electronic health record for e-prescribing and how he thinks that has impacted his ability to provide quality care for his patients.
Have you used an EHR with someone who was released from a hospital? Do you think it has helped you reduce hospital readmissions? We would love to hear from you in the comments below.
The bonuses – through the city and Emblem – represented about $140,000 over two years for achieving the quality measures that were required.