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Upset about hospital care? Call a hospital administrator

Posted Dec 17 2009 9:27am
By Kester Freeman Retired CEO, Palmetto Health  The other day a family member called me regarding a relative who had just been hospitalized after having surgery. This family member was irate about the lack of care and lack of communication among the staff assigned to the patient. The elderly family member who I am talking about was discharged [...]
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