It's the end of "Open Access Week" at Wait Time & Delayed Care so I thought I'd offer a summary and a little syrup. Check out the testimonial from a physician's office in British Columbia, Canada at this link.
For a review of different schedule types click here: For Part 1 - Overview of Open Access and an example click here: For Part 2 - Discussion about Wait Time & Capacity click here: For Part 3 - Critical Analysis with a short literature review click here
The point of the series is not to convince the reader that open access is the only way but I do think it could work well on a large scale and in primary care. If you have questions feel free to comment or email me at ian underscore furst at yahoo dot com