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Results of Consumer-Driven Health Plans

Posted Apr 09 2009 7:12pm

One out of every ten patients now has a consumer-driven health plan, so hospitals are starting to become proactive bill collectors.   An article in the Minneapolis Star-Tribune discusses how hospitals in the Twin Cities are starting to telephone patients before their scheduled procedure to review how much they will owe out-of-pocket.    As strange as this seems, it’s really a step in the right direction for our health care system.   Patients (consumers) are becoming more aware of the true prices for health care services.   This behavior encourages consumers to comparison shop to find the best value and make the most of their health care dollars.   If patients continue to pressure providers for true prices, we will start to see health care prices become publically available, resulting in competitive pricing, innovative services and improved   patient care.  


This is very good news for health care consumers.


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