PPO Health Insurance Not Making All Consumers Happy
Posted Oct 21 2009 10:03pm
Consumer Reports recently came out with a survey about consumers and their satisfaction with their current health insurance plan. This is according to the article “Health Plans Get Only So-So Reviews” on the Washington Post’s website.
The survey’s findings were based on responses from 37,481 readers who reported their health insurance experience over a course of a year. The numbers represent a good benchmark for HMO’s and PPO health insurance. 84% of the respondents have an employer based plan they will be able to keep under most proposals being discussed in Congress.
The Consumer Reports National Research Center found that only 64% of readers were very or completely satisfied with their current individual health insurance plan. This shows a drop from the 2007 survey which revealed 67% was satisfied. Based on other Consumer Reports surveys people are less satisfied with health insurance than other industries such as pharmacies and real estate agents. Over 30% of readers are not completely satisfied with their health insurance and this leaves a lot of opportunity for health care reform.