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PPO Health Insurance Not Making All Consumers Happy

Posted Oct 21 2009 10:03pm

ppo health insurance Consumer Reports recently came out with a survey about consumers and their satisfaction with their current health insurance plan.  This is according to the article “Health Plans Get Only So-So Reviews” on the Washington Post’s website.

The survey’s findings were based on responses from 37,481 readers who reported their health insurance experience over a course of a year.  The numbers represent a good benchmark for HMO’s and PPO health insurance.  84% of the respondents have an employer based plan they will be able to keep under most proposals being discussed in Congress.

The Consumer Reports National Research Center found that only 64% of readers were very or completely satisfied with their current individual health insurance plan.  This shows a drop from the 2007 survey which revealed 67% was satisfied.  Based on other Consumer Reports surveys people are less satisfied with health insurance than other industries such as pharmacies and real estate agents.  Over 30% of readers are not completely satisfied with their health insurance and this leaves a lot of opportunity for health care reform.

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