Performance records in the UK show the NHS goals and performance of physicians are getting better, but only the doctors I think know for sure. BD
NHS Direct has recorded its best ever performance in June 07, exceeding all the stringent targets set by the Department of Health. The targets1 cover access, response times, and clinical sorting (appropriate advice and signposting). The performance figures for June also incorporate those set for GP out of hours services. 'These figures show that we are providing an exceptional level of service to callers, enabling them to receive rapid and appropriate health advice at the end of a telephone, 24 hours a day. The public has consistently demonstrated its appreciation of our service, but we are looking to continually improve the way in which we meet the needs of all our users', said Dr Mike Sadler, Chief Operating Officer.