Patient Provider Relations and On-line Medical Information.
Posted Dec 23 2008 9:14pm
Envisioning 2.o blog has a nice post about provider and patient relations with respect to the impact of on-line medical information. In emergency medicine several patients present to the hospital regularly armed with on-line medical information. Quite often they have self diagnosed their symptoms. Several times this causes a bit of a rift in patient provider trust especially when the patient and the MD provider disagree.
Fard Johnmar from Envisioning 2.o discusses some good points with the post which can be viewed here. I think this issue is something that all healthcare providers should be aware of. Providers should expect to be challenged by their patients when they see them. When patients present with inaccurate information providers need to take the time which is in short supply and explain any misconceptions that patients have come to as a result of on-line medical information. In the end I think patients should be congratulated for attempting to improve their medical literacy, and providers need to promote that activity and offer expert guidance to patients so that the information they are reading is understood.