One Company Markets A Service To Send Patients Home With A Tablet To Communicate and Monitor Patients Discharged from Hospitals
Posted Mar 28 2013 11:20am
We all know by now that follow up with patients discharged from the hospital is key and all are trying to figure out which way works best and what can be sold to allow this to happen whether it be wearable monitors, an electronic monitoring system and of course the most important part of all of this, keeping humans in here too. I don’t care what anyone says with technology being able to do it all you still need that human touch in here combined with technologies. Just think of it yourself if you were in the position of being discharged, would you like 100% machine communications? Again it’s a balance of making it work correctly and not being impersonal. You only get one if you are a patient at high risk of being admitted.
I have been in many doctor’s offices and have asked why tablets are not used to collect information and many don’t like them and have not accepted them. They work and do their job but some offices tell me their seniors have difficulty with the tablets and using them, while on the other hand a younger patients would adapt right away. So this will be interesting to see how the tablets do in this area with collecting information as the product is being sold as a way to reduce re-admissions. The interface and ease of use would be key for sure. My mother just had surgery and was released from the hospital so I have seen the follow up efforts by insurance, the hospital and doctors first hand of late. The insurance company was kind of funny as they asked if she had been admitted for a heart attack so you can see they knew there had been a stay at the hospital but had not clue on why she was there and it was not a heart attack. BD
Through HRS, hospitals give patients with the highest risk of readmission a tablet preloaded with educational videos and information about what they need to do to stay out of the hospital. At the end of each video there's a short quiz; the answers allow the hospital staff to determine that patient's educational needs. Once the patient goes home, they use the tablet to record -- and transmit to their care team -- the medication they take, their weight, their activities and any side effects they experience.
"Our goal was to get to five hospitals by the end of next year," Pulim says. Seven have already requested the company's services. HRS expects to close a $600,000 round of funding in March.
It's still early days for the company, but right now 14 (soon to be a study group of 25) U.S. hospitals patients have been sent home with an HRS tablet; none have been readmitted. In March HRS signed its first client, Hackensack Alliance ACO, an organization that focuses on Medicare patients.