More software as a service with online CRM....this is a great way to not have to host a full CRM solution for small and medium size businesses....and there is a version specifically related to health care...and the best part about the whole project is that it all revolves around Outlook, the first stop for all of us to check our email....all in one spot...there are also MS Partners who can help with additional add on solutions to bring CRM to a PDA as well...BD
Microsoft Corp. today announced the general availability of Microsoft Dynamics CRM Online, an on-demand customer relationship management service hosted and managed by Microsoft. The new Internet service delivers a full suite of marketing, sales and service capabilities through a Web browser or directly into Microsoft Office and Outlook. It provides “instant-on” access to businesses that want a full-featured CRM solution with no IT infrastructure investment or setup required. Businesses can learn more about Microsoft’s strategy for delivering next-generation CRM solutions from a new webcast being launched today at http://crmchoice.com.
Microsoft Dynamics CRM Online Professional delivers a full suite of CRM capabilities with extensive configurability and extensibility options. Businesses get 5 GB of data storage, 100 configurable workflows and 100 custom entities. The Professional edition is priced at $44 per user per month, with an introductory offer of $39 per user, per month. • Microsoft Dynamics CRM Online Professional Plus delivers all the capabilities of the Professional version plus offline data synchronization with expanded data storage, workflow and customization options that give businesses 20 GB of data storage, 200 configurable workflows and 200 custom entities. The Professional Plus edition is priced at $59 per user per month.
In other Microsoft news, another new acquisition,Farecast...for those who travel and are looking for cheap airfares....BD