LogMeIn Rescue Services Enables Home Healthcare IT Group to Give Remote Support
Posted Nov 11 2009 10:01pm
LogMeIn is certainly a company I have used frequently over the years and gosh I may have been one of the early adapters of their services. I remembered finding the initial software buried way back on a small web site years ago, again before it was known. I continue to use it today for support and Palm Valley Home Healthcare received an award based on giving support for the EMR and more, and deploying the mobile solution. I have tried others, but simplicity, reliability, and so on is hard to beat.
I find it works equally as well on both Windows and Apple computers. BD
WOBURN, Mass., Nov. 11, 2009 (GLOBE NEWSWIRE) -- Palm Valley Health Care has been recognized by Mobile Enterprise Magazine for its innovative use of the LogMeIn Rescue remote support solution to enable home healthcare delivery through its mobile electronic medical records (EMR) system.
Palm Valley received an Honorable Mention in the IT Management of Mobile Devices category in the 2009 Mobilizer Award. Now in its eighth year, the Mobilizer Awards are presented to enterprises that have successfully deployed mobile solutions and are selected based on ease of deployment, innovation and business improvement.
To ensure the efficiency of it EMR program, Palm Valley deployed remote support solution LogMeIn Rescue to enable the IT staff to remotely troubleshoot and resolve software issues - including EMR shutdowns, file corruption, storage card maintenance, connection problems and database rebuilds - to minimize software-related disruption of the nurses' PDA devices and reduce the time IT administrators spent helping non-technical users.