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Joint Commission offers public comment to proposed requirements

Posted Jul 21 2009 11:06pm

W2p Link: Joint Commission provides opportunity to comment on Proposed Requirements to Advance Effective Communication, Cultural Competence, and Patient-Centered Care

The Joint Commission is proposing accreditation requirements for hospitals to improve communication, cultural competence and patient-centered care. A questionnaire to obtain feedback is accessible from the above link.

The proposed requirements include:

  • Staff Training on Cultural Sensitivity
  • Staff and Licensed Independent Practitioner Training on the Use of
    Communication Tools
  • Use of Population and Patient-Level Demographic Data
  • Identification of Patient Communication Needs
  • Address Communication Needs Across the Care Continuum
  • Provision of Language Access Services and Auxiliary Aids
  • Assessment of Patient Understanding
  • Inclusion of Health Literacy Needs in Learning Needs Assessment
  • Collection of Patient-Level Demographic Data
  • Documentation of the Need for Mobility Assistance
  • Documentation of the Use of Language Access Services and
    Auxiliary Aids
  • Accommodation of Patients’ Cultural and Personal Beliefs
  • Accommodation of Patients’ Religious and Spiritual Practices
  • Non-Discrimination in Care
  • Inform Patients of Right to Receive Language Access Services
  • Unlimited Access to Designated Patient Advocate

I think it would be interesting to map these requirements to recently published criteria/care goals/objectives for "meaningful use." Some of the items listed above are, in fact, included in the recently published "meaningful use" objectives.


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