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Engaging the Patient

Posted Feb 06 2013 4:24pm



Hello from DC. I’m at a briefing on patient engagement sponsored by Health Affairs, the nation's leading health policy journal. Many of the authors featured in its patient engagement-themed February issue are discussing different aspects of the topic, including shared decisionmaking, patient engagement and end of life, and the evidence linking patient engagement with better health outcomes and lower costs.

Is it a fad? I don't think so, as the notion of patients playing a larger role in their own healthcare drives two of healthcare reform’s leading models of care: the Patient-Centered Medical Home and the Accountable Care Organization.

Patient engagement is closely related to our mission, overlapping in so many ways with compassionate care. They’re both all about better and more effective communication; about meeting patients where they are, not where clinicians think they should be; and about letting patients set the agenda, if that’s their choice.

As with compassionate care, there is a growing recognition that the non-clinical aspects of care are often the most important.
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