CIO Executive Edge: The nature of change is changing: change itself

Successful change happens when people change their behaviors and that requires them to adopt new work practices and tools one at a time. The need to enroll themselves one at a time, rather than being ‘rolled’ over through training programs and compliance based activities. The reason is simple, people can choose to comply with new policies and procedures but not change the way they work. This completes the project but leaves change unfinished.