The Best of the Best: Lessons Learned from Five Star Plans
February 12, 2013 at 9:40am:
Only the highest-ranked plans benefit with bonuses of up to 5% and the new Special Election Period (SEP). Hear from Health New England and Martin's Point Health Care to learn best practices for managing chronic conditions, increase the customer experience by managing member complaints and providing better customer service and work with PCPs to ensure they're asking members the right questions.
Michael J. Orlosky, MD, MMM, CPE, Medical Director, Health New England
Larry Henry, Vice President, Senior Products & Vice President, Business Transformation, Martin’s Point Health Care
To view the 2013 program, download the agenda .
We look forward to seeing you this February 11-13 in Phoenix, AZ!
Cheers,The Medicare Congress Team
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