Product Recall Information of Baby Bird & Baby Macaw Feeding Formula
Posted Apr 17 2012 12:36pm
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Contact: Consumer: Kaytee 1-800-529-8331
FOR IMMEDIATE RELEASE - April 9, 2012 - Kaytee, a Central Garden & Pet brand, is recalling two products, Kaytee exact® Hand Feeding Formula Baby Birds and Kaytee exact® Hand Feeding Formula Baby Macaw, due to high levels of vitamin D. These products are used primarily by bird breeders for feeding baby birds. Baby birds being fed the formula may run the risk of kidney failure when ingesting the product.
The products being recalled were manufactured over a limited range of dates. Products manufactured prior to these dates and after these dates have been tested and are safe for feeding to baby birds. Consumers should inspect the product packaging for the “Best Before Code (date)” to determine if it is affected by this recall. All distributors have been notified of the recall and have been asked to reach out to their retail customers and to immediately remove the affected products from the shelf.
The recalled lots are listed below:
Product Code/SKU/ Material #
Best Before Code (day/month/yr)
10003232607185947510 6/7.5 oz.A1Kaytee exact® Hand Feeding Formula Baby Bird21 Mar 2013 and 20 Apr 2013
100032328071859475116/18 oz.A2Kaytee exact® Hand Feeding Formula Baby Bird 9 Mar 2013 and 19 Apr 2013
100032330 *100034332071859475124/5 lb. A3
*includes 10 cases of Petco store product
Kaytee exact® Hand Feeding Formula Baby Bird 14 Mar 2013, 30 Mar 2013 and 16 May 2013
*30 March 2013
10003233607185947518 1/22 lb. A4 Kaytee exact® Hand Feeding Formula Baby Bird
21 Mar 2013, 13 Apr 2013 and 16 May 2013
100032337 07185947515 4/5 lb. B1Kaytee exact® Hand Feeding Formula Baby Macaw 1 Mar 2013, 14 Mar 2013 and 19 Apr 2013
Products and product lots that do not appear on the list are not subject to this recall.
Having a hard time finding the best before code please click here .
This recall is being initiated due to an elevated amount of vitamin D that was unintentionally added in an isolated mixing batch during the manufacturing process.
No other Kaytee bird foods are involved in this recall.
As part of our commitment to bird breeders and others who use our products to nourish baby birds, we are recalling the product. Kaytee has a long history of supplying only the best quality and expertly manufactured products for birds. We have closely reviewed our manufacturing procedures and believe this was an isolated incident.
Customers who purchased these products should review the “Best before Code (dates)” and to see if they fall within the recalled product date ranges. Customers may call Kaytee at 1-800 Kaytee-1 (800 529-8331) or email us at firstname.lastname@example.org for additional information to receive reimbursement for their purchase.
Questions Concerning exact Hand Feeding Formula Recall
Are Kaytee Wild Bird, Small Animal, or Pet Bird Fiesta, Forti-Diet, Egg-Cite, Supreme, and Nature’s Benefit included in this recall?
No. The only affected products are five Kaytee exact hand feeding products:
Kaytee exact® Hand Feeding Formula Baby Bird 7.5 ounce
Kaytee exact® Hand Feeding Formula Baby Bird 18 ounce
Kaytee exact® Hand Feeding Formula Baby Bird 5 pound
Kaytee exact® Hand Feeding Formula Baby Bird 22 pound
Kaytee exact® Hand Feeding Formula Baby Macaw 5 pound
What are the signs of illness with birds that have eaten the affected Kaytee exact Hand Feeding Formula?
Baby birds that have consumed formula with high vitamin D levels may become weak and inactive and show a lack of appetite, vomiting, increased thirst, and have increased urine excretion (watery droppings).
What is the cause of illness?
Consumption of formula with high levels of vitamin D can cause illness associated with kidney damage.
What is vitamin D?
Vitamin D is an essential nutrient that is required for calcium and phosphorus metabolism and is important for normal bone, beak, claw, and eggshell formation.
What is the preferred treatment for suspected cases?
Pet owners should stop feeding the affected food immediately and consult with their veterinarian. The recommended treatment of baby birds that have consumed formulas high in vitamin D is fluid therapy to keep the birds well hydrated. The birds should be kept warm, and tube feeding may be needed.
What should pet owners do if they have a baby bird that has eaten the recalled product?
Pet owners should immediately stop feeding affected products to their birds and consult with their veterinarian if they observe any of the clinical signs.
What laboratory tests are useful for clinical diagnosis?
Your veterinarian may do blood testing to diagnose kidney disease. These tests may include blood uric acid, calcium,and phosphorus levels.
How is Kaytee handling refunds and compensation to pet owners?
Kaytee will work with pet owners individually on a case by case basis to handle their individual needs appropriately. All Kaytee products are guaranteed and consumers can receive a full refund for all recalled products. For more information, consumers may call Kaytee at 1-800 Kaytee-1 (800) 529-8331) or email us at email@example.com .
What actions are being taken to make sure this does not happen again?
Kaytee takes quality control very seriously and has fully investigated this process. From the quality of ingredients, to the final packaging, Kaytee has reviewed the process and taken the necessary steps to be sure the manufacturing of the product will delivered to exact specifications.