Medical News Today notes “It’s a hot-buzz topic that covers everything from improving workplace performance and successfully climbing the corporate ladder to building the happiest of marriages to ending school bullying.
“But what exactly is Emotional Intelligence (EI)? If we lack it, can we learn it? And how do we know if our EI is high or low? Is it only high if we’re really, really nice?
“Matthews’ research interests have explored how stress, mood and coping ability can affect performance on tests, in the workplace and on the highway. He adds that amid the grim economy, even the people who have jobs are feeling high levels of stress in the workplace and are feeling more challenged by workplace demands and concerns about job security.”