“We’ve been incredibly pleased with the response we’ve had from those customers who have received meters, they seem really excited about the tools that will be available.” Buzz is spreading about the program, he notes. “Their neighbors are asking our installation crews when they will get their meter. “
When the project’s first phase is complete, NV Energy plans to install another 120,000 smart meters with the ultimate goal of 1.3 million installations by 2012.
After the smart meters become fully functional with two-way communication early next year, customers will have access to daily usage information and can adjust energy behaviors accordingly.
“NV Energize will provide customers with greater information about their energy use, allowing them to make informed choices and potentially save money,” Smith says. “It will really help create more awareness of how energy usage impacts the monthly energy bill,” he adds.
In addition to potentially lower energy bills, customers can expect other benefits from ASD such as improved service.
“NV Energize will enhance our customer service, allowing us to implement service requests faster, pinpoint outage information and restore power even faster,” Smith explains.
“Customers will have more choices in taking control of their energy use through enhanced technology, tools and programs,” he says.