Sometimes, my receptionist gets calls from patients who ask - Will I get to see Dr. Malpani when I come to the clinic ? Many IVF centers have a "famous brand name" doctor , but usually that doctor is so busy , that it's usually their junior or assistant who ends up doing the consultations and seeing the patients. The fact that patients cannot see the "famous" doctor ( whose opinion they want) can lead to complaints and negative reviews.
I believe a good doctor should not allow himself to be so overbooked or overloaded that he cannot see all his patients himself. After all, patients come to his clinic to see him - not his assistants !
I am very proud of the fact that I see all of patients personally . I am a professional who believes in seeing each and every patient who takes the time to make an appointment to talk to me. All of my patients are counting on me to be there for them, and a doctor who does not see his patients, but instead outsources this critical component of his clinical practise to a junior is going to end up with unhappy patients . What surprises me is that patients are willing to put up with this, even after paying an arm and a leg to see the famous doctor !
I spent many years training to become an IVF doctor, and being a doctor means that my core competence is talking to my patients. I enjoy talking to my patients - and feel this is not a task I can outsource to anyone else !
Are you fed up that you never to get to see your IVF doctor during your IVF treatment ? Please send me your medical details by filling in the form at www.drmalpani.com/malpaniform.htm so that I can guide you better !