Perhaps this is the reason why there is so much tension between doctors and patients today - because they expect too much from each other !
Actually, we can simplify matters considerably
Doctors and patients want and need only one thing from each other – Trust
Patients want doctors whom they can trust. They should be able to trust that their doctor will
Give them the correct medical advise;
Be technically competent;
Not do unnecessary tests or surgery;
Not overcharge them;
Not hide the truth from them;
Refer them to a specialist, if needed;
Be there to held their hand in their time of need
Similarly, doctors want patients who trust them. They want patients who
Appreciate them for the hard work and effort they put in
Follow their advise
Pay their bills on time
Do not try to second guess them
The missing ingredient in today’s healthcare system is trust. Patients don’t trust doctors; doctors don’t trust their patients; customers don’t trust health insurers; and no one trusts the healthcare services the government provides !
How can we bring this trust back ?
The good news is that most people still look up to doctors. They are highly regarded - which is why so many people want their children to become doctors !
The answer is simple – and easy. We need Information Therapy . The right information for the right person at the right time is powerful medicine, and encourages openness and transparency !