Silence kills and dialogue heals - seven crucial conversations for healthcare
Posted Nov 18 2008 12:18am
Silence kills and dialogue heals This study shows how healthcare professionals can master the seven categories of conversations which are essential to preventing errors in healthcare. 1. Broken rules 2. Lack of support 3. Mistakes 4. Incompetence 5. Poor teamwork 6. Disrespect 7. Micromanagement
Silence kills and dialogue heals
This study shows how healthcare professionals can master the seven categories of conversations which are essential to
preventing errors in healthcare.
1. Broken rules
2. Lack of support
3. Mistakes
4. Incompetence
5. Poor teamwork
6. Disrespect
7. Micromanagement