The pre-qualification process for an electric wheelchair through Orbit Medical is pretty simple. Patients can either call Orbit Medical or request a no risk phone consultation. Once connected an Orbit Medical trained specialists will ask a few simple question in order to determine if the patient is in need of a power wheelchair.
Questions such as: What is your current level of mobility? Are you currently using a manual wheelchair, cane, or walker? Do you have difficulty completing daily activities?
Once an Orbit Medical trained specialist has determined that a patient is a good candidate for a power wheelchair then the real process begins. Luckily for the patient, the same Orbit Medical trained specialist will be right there through the entire process. The specialist will obtain all necessary information on the customer's behalf; file the insurance papers, and schedule delivery and set-up free of any additional charges.
Orbit Medical understands that a lack of mobility can be life threatening and dealing with insurance companies such as Medicare can be confusing and exhausting. Therefore, Orbit Medical strives to provide outstanding customer service in order to help customers navigate their insurance and drive a brand new power wheelchair!