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GetWellNetwork - Enhancing caregiver satisfaction - Monitor patient satisfaction - patient centered care

Posted Nov 18 2008 12:16am

GetWellNetwork - Enhancing caregiver satisfaction - Monitor patient satisfaction - patient centered care: "It’s time for a new approach to interactive patient care. Today's health care organizations are driven by two powerful dynamics: Quality Improvement and Service Excellence. These dynamics arguably sit at the forefront of every hospital's strategic priorities as they seek to deliver optimal outcomes and patient satisfaction. Despite investing billions of dollars on clinical systems to improve quality and new facility construction to improve the patient environment, hospitals have not achieved the outcomes originally expected.

In response, GetWellNetwork® was founded on the principle that by engaging patients and families into a hospital’s service excellence and quality initiatives, hospitals will achieve the outcomes that they desire. The GetWellNetwork PatientLife:)System™, including Patient Pathways™, helps hospitals empower the patient and family and engage them into the care process in ways that have never been done before. "

Using technology to reach out to patients in hospital has been a relatively neglected area so far - and one which is ripe for change !

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