Christmas is our busiest time of year and we encourage all customers to order as soon as possible for delivery before Christmas to ensure that your delivery arrives in good time.
Problems with weather this month could cause unforeseen problems and also our carriers can be busier than expected though we always endeavour to deliver on time.
To offer the best service to our customers we remain open throughout most of the Christmas Period, only closing on Tuesday 25th December, Wednesday 26th December and Tuesday 1st January for the bank holidays. (We will close at 12pm on Monday 24th December and Monday 31st December as well). Our website remains live throughout the entire period.
We recommend that orders ideally need to be received by 12pm on 19th December for delivery before Christmas Day, as we aren’t able to guarantee the service of our carriers over the festive period which is their busiest due to the large volumes of Christmas presents they also deliver during this period.
We will continue despatching orders through the Christmas period and in theory next day orders despatched after the 19th should still be delivered on the next working day but are not able to guarantee this.
Orders received after 12pm on Monday 24th December will be despatched on Thursday 27th December when our warehouse re-opens after the Christmas period.
Please note if your order is under £25 it will be sent by Royal Mail and these deliveries may take up to a week during December.