I really do think I welcome and handle change fairly well, but I've certainly been pushed to my limits as of late and somewhat of a bombshell dropped today has only added to this.
We've been busily working on the purchase/remodel of a new building for our practice which will allow us to expand our services and likely be an adequate workspace for years to come. While things are moving on the project, securing loans in this economy has been a challenge even for a stable medical practice and any delay in the remodel may mean we may be left to practice in a tent until the new place is ready. I've also had trouble dealing with a lab that verbally agreed to lease space, but now appears to be getting cold feet.
The most recent news came earlier this morning. Our long time office manager has decided to retire at the end of June. She came to the the physician partners this morning in tears to let us know of her intentions and her willingness to help in this transition. A good office manager is so important. They are the leader of the front office and help fill in all of those little gaps that every office has (e.g. ours plunged a plugged up toilet just last week). From a strictly business standpoint I know of so many practices in which the office manager skimmed off the top and over time embezzeled thousands, and in some cases millions, of dollars.
This is a good opportunity for us to bring someone a little more computer savy to help with an eventual EHR and we've known this day would come eventually, it's just sooner than expected.