So if you have a laser printer that just does not print properly, or a computer that worked fine for the first three months of its life but now gives errors more than anything else, a technology consultant may be what you need.  An advocate on your side, one who talks the talk and knows when you should walk!

The consultant model of technical support is one slightly better than free telephone or e-mail support provided with the software or system as purchased because WE, much like lawyers, can speak the jargon and will represent your interests as a consumer of the product.  The technical support professionals on the other end of the line are often challenged to resolve your issue as quickly and cost effectively as possible, and that clearly represents only the vendor's interests.

I have been online since the early days of the Internet when access was through dial-up modems at 14.4 Kbps and getting a busy signal was commonplace.  My wife says I am her Geek, but honestly I try to avoid getting caught-up in that stereotype whenever possible.

The new business I am running will be taking up all of my time in the remainer of 2010 and on into the new year!