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Is there a recall on Pepcid Complete

Posted by cgnickels

The stores aren't carrying Pepcid Complete (WalMart, Walgreens, etc. )   I use it every day and it works very well for me.   Is there a recall on this?
Answers (59)
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If you go to the J&J website they will let you order Pepcid Complete, but their estimated ship date is March 15, 2011. I am thinking there is something else going on here. I went to a shopping website and typed in Pepcid Complete. I was linked to a couple of sites and purchased a couple of 25 tablet bottles from a retail site.

I have taken Pepcid Complete for over five years, and I now have Diverticulitis I hope it's not the Pepcid Complete.

yes I am finding the same thing in Oregon. Can't find it anywhere. Not on any shelves in any stores.  I have been to every store that would have it. No pharmacist can tell me why it is not on the shelves.
Reason for Recall:

Johnson & Johnson Merck Consumer Pharmaceuticals Co has recalled this product because the potential exists for a small number of bottles to have been punctured at the bottom edge during the packaging process. The risk of serious adverse health consequences associated with the recalled lots is remote.

All product may be returned to the service desk for a full refund.

For more information, please call the Johnson & Johnson Consumer Companies Information Line 1-888-222-6036.

That sucks.
Theres no way pepcid is recalled because of punctured bottles, If thats the case then why is cvs' brand of the same acid reducer off the shelves also???? furthermore, it wouldnt take them several months to get new bottles back on the shelves. somethings up that theyre not telling us
That was my comment about the CVS brand. I came across this artilce about J&J. Manufacturing of Pepcid Complete has been halted due to poor production practices at the location which made it here in the USA.  There is a detailed and unsettling article about it from CNN Money.  Check it out.                                       
Some Target stores have the store brand.  I used to get the Costco brand and I liked it better than Pepcid Complete, but they stopped making that too.  Same thing, asked the pharmacist what was up and he didn't know.
I called Merck and they are very elusive, they would not give me answer, they said some one would call me back in a day or two.. I agree - something is going on the product has DISAPPEARED from Walgreens, not a trace, 
My mom works at Walmart and said they were told the Pepcid products were recalled because of a "moldy" aftertaste. It's been about 2 months since any of the local stores here have had any Pepcid products. Don't know if this is actually the case or not, but it's what the Walmart employees in our town were told. I hope they get it back soon, though, because it is an excellent product.

Not sure what is going on, Price increase at the consumers expense..? Iam contact my state representative to investergate this something really fishy going on


I contacted  J&J via e-mail and was asked to call and speak with someone.  I didn't feel like going through that kinda trouble.  Well today I received paperwork from them asking me to send them my medical file or to sign a medical release form so they can contact my doctor......this is not a good sign
I was given 1-800-755-4008 number, I called, they said the recall was an old issue - August and then said that the lack of Pepcid Complete was due to "unexpected high demand" - I told them that was hard to believe, we all get a sudden increase in indigestion!!! maybe its the politicians in Washington - ha ha! The guy gave me names of three Walgreens - I called them, they had been out for weeks, had emails telling them to expect supplies shortly but no firm date. I went back to the 800 number and another person told me a different line, production problems - they looking for a new manufacturer. I am now wondering where these are being made, Ubekistahn, Kezikstahn, North Korea, god knows!!! I do smell a rat.... we must be cautious, trust no corporation, they spin, spin, spin

Is there a Generic or other brand name product I can use instead of Pepcid complete? While in Ga. visiting relatives, I decided I would check to see if I could get the pepcid complete, because my local Wal Mart in Fla. was out of stock. When I asked them what was going on, they said that the manufacturer had a nationwide recall. Recently, I checked my local CVS to ask why they were out everywhere and was told that they were behind the Pharmacy counter because people were crushing them and snorting them. (I think she got her wires crossed with the Antihistamines and decongestants). WHAT A DITZ. So as far as we know, there are no reasonable answers as to why the product has been pulled from the shelf. Is it because of a bad production plant? Then why is it possible to still get the Tylenol and Motrin? They come from the same manufacturing plant as the Pepcid Complete. Is there a generic product that I can use in place of Pepcid complete?

I wrote to J&J and this is what the replied back with:

Thank you for contacting Johnson & Johnson o Merck Consumer Pharmaceuticals Co., makers of PEPCID® COMPLETE Acid Reducer + Antacid Mint Flavored Chewable Tablets.  It is always important to hear from our consumers, and we appreciate the time you have taken to contact us.

Due to a shortage of supply PEPCID® products are temporarily unavailable. We apologize for the inconvenience this may be causing you and assure you we are working diligently to get your products back as quickly as possible.  PEPCID® has been challenged on product supply due to production challenges as well as the transition to new labels.

Again, thank you for your interest in our company.  Should you have any comments or questions in the future, please contact us via our website or by calling our toll-free number  1-800-962-5357.  Our specialists are available Monday through Friday between 8 AM and 8 PM EST and will be happy to assist you.

The Information Center


After months of every store in my area being out of both store brands and name brands, Kroger finally put up a sign saying that it was a production issue from a national supplier of some of the ingredients and that they are out of stock. No word on when they'll be getting more, though.
Pepcid Complete Recall/Black Box Warning Information: 

Pepcid Complete (10 mg, 165 mg, 800 mg) tablets were recalled in August 2010 as this medication was found to have defective containers. (Recall # D-787-2010)

I find the small 2 tablet boxes at 7-11 and other convenience stores.  This is the only product that works for me and I'm only able to find these.  Pepcid does not make the "generic complete" tablets so they're not the same and, after trying them, they definitely do not work the same.   I hope the convenience stores still continue to carry them even though they're $0.60 per tablet :(

FDA uncovers more problems at J&J Fort Washington plant

WASHINGTON (Reuters) – U.S. inspectors are still uncovering a host of problems at a Johnson & Johnson manufacturing plant that was the source of a major recall of dozens of popular children's medications earlier this year.

In an inspection report released late on Wednesday, the Food and Drug Administration said a recent visit uncovered multiple  quality control problems, including a failure to properly handle customer complaints.

Inspectors also found "a failure to thoroughly review any unexplained discrepancy" in batches of products and a lack of proper record keeping, according to the report from an inspection that ran from October 27 to December 9.

The plant in Fort Washington, Pennsylvania, has been closed since April.

The FDA is reviewing the inspectors' findings, FDA spokesman Christopher Kelly said. "The agency is not currently in a position to make conclusions regarding their significance," he said.

In a statement, J&J's  McNeil Consumer Healthcare unit said it had been "working diligently to ensure that our manufacturing operations meet the level of quality that consumers and the FDA expect of us."

"While the company has made progress toward that goal, this is an ongoing commitment and we will invest all necessary resources in order to achieve it," McNeil said.

McNeil has recalled a string of products, and the quality control problems have drawn attention from U.S. authorities and Congress, hurt sales and tarnished J&J's reputation.

Last week, the company recalled Softchews Rolaids antacids after consumers reported finding wood and metal bits in the tablets. Other recalls have involved  children's Tylenol, heartburn medicine Mylanta and other products.

The FDA also has cited problems at a J&J plant in Puerto Rico.

Investigations and the recalls themselves have grabbed investor attention as sales take a hit and executives depart. In October, J&J said sales of its consumer products fell 25 percent.

Earlier on Wednesday, the company announced leadership changes that include new oversight of its consumer group at the chairman's office.

FDA released the latest inspection report on its website at http:/

Johnson & Johnson shares closed down 0.3 percent at $62.57 on the New York Stock Exchange.

(Reporting by Susan Heavey and Lisa Richwine; Editing by Tim Dobbyn, Phil Berlowitz)

Well, one thing is certain, J&J has some major problem that it doesn't want disclosed.  I have searched pharmacies from IL to PA since October with the same story - no one has Pepcid Complete and no pharmacist is aware of what the problem is.  My wife did find a couple of boxes of the traveling packet size. 

I also find that Pepcid complete works best for me and have been unable to find it. I am currently taking 3 products with the same active ingredients when I need to:

Famotidine 20 mg - 1/2 tab = 10 mg

Calcium carbonate - 1 Tums = 750 mg

Magnesium hydroxide - liquid antacid = 200 mg (rite aid generic) + 200mg aluminum hydroxide and simethecone for gas.

 This is not as convenient as PC but it seems to work...


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