I am updating you and letting you know I am submitting all your medical records and paperwork to your insurance today. I have snail mailed all your info to BCBS-TX. Their fax is down today. I will try again tomorrow but just in case I am mailing your info. Please call your ins. in 1 week to check status of your case.
We should hear something in about 3-4 weeks. It is always possible that your insurance company will request additional information that will delay the approval. If you happen to hear anything let me know. If you get a letter in the mail, please make sure you send me a copy for your chart. There are times we are not notified and letters are sent to the patient only. Many patients think we will contact them assuming we received a copy also, when in fact we have no idea of your approval or denial.
If you want to make sure you are on top of your case, you can call 1 week from now and check the status of your Lapband pre-determination. You can tell the insurance this is for lap-band CPT code 43770 for morbid obesity diagnosis code 278.01. Your insurance should be able to keep you posted. We all know how insurance companies can be. They will either lose your paperwork, or else it sits on someone’s desk for weeks. If you are in contact w/ the insurance you should be well informed of all steps involved.
I wish you the best and hope to hear good news soon!!
I love what the case manager said:
I am updating you and letting you know I am submitting all your medical records and paperwork to your insurance today. I have snail mailed all your info to BCBS-TX. Their fax is down today. I will try again tomorrow but just in case I am mailing your info. Please call your ins. in 1 week to check status of your case.
We should hear something in about 3-4 weeks. It is always possible that your insurance company will request additional information that will delay the approval. If you happen to hear anything let me know. If you get a letter in the mail, please make sure you send me a copy for your chart. There are times we are not notified and letters are sent to the patient only. Many patients think we will contact them assuming we received a copy also, when in fact we have no idea of your approval or denial.
If you want to make sure you are on top of your case, you can call 1 week from now and check the status of your Lapband pre-determination. You can tell the insurance this is for lap-band CPT code 43770 for morbid obesity diagnosis code 278.01. Your insurance should be able to keep you posted. We all know how insurance companies can be. They will either lose your paperwork, or else it sits on someone’s desk for weeks. If you are in contact w/ the insurance you should be well informed of all steps involved.
I wish you the best and hope to hear good news soon!!