I've had more fun in the last two hours than anyone should be allowed -- not.
So today was the day for my pre-Op appointment. Got there are 3:40 and only two people are the office -- I think -- good.
Well the man in the waiting room started screaming at everyone in the place because he wasn't getting the script he wanted and he wasn't going to wait for the doctor etc.
In the middle of this tyrade, the receptionist told me that I didn't have an appointment, which set him off again.
But I knew that the doctor would see me and he did. Come to find out three people didn't show that evening so he had plenty of time. But my records were in the EMR so we had to go through all that.
They ended up doing the blood work last, at about 5:30. However, no one can find my veins. They didn't want to mess me up with the surgery, so I have to go back in the morning.
I expected to see my approval letter in the mail so it was missing. Decided to try Live Chat and the agent told me that I was denied and that a denial letter went to TLC Edge on Friday. Told him that they told me twice it was approved, gave him the diagnosis code and "whew" he came back and said, yes it was approved.
I've had more fun in the last two hours than anyone should be allowed -- not.
So today was the day for my pre-Op appointment. Got there are 3:40 and only two people are the office -- I think -- good.
Well the man in the waiting room started screaming at everyone in the place because he wasn't getting the script he wanted and he wasn't going to wait for the doctor etc.
In the middle of this tyrade, the receptionist told me that I didn't have an appointment, which set him off again.
But I knew that the doctor would see me and he did. Come to find out three people didn't show that evening so he had plenty of time. But my records were in the EMR so we had to go through all that.
They ended up doing the blood work last, at about 5:30. However, no one can find my veins. They didn't want to mess me up with the surgery, so I have to go back in the morning.
I expected to see my approval letter in the mail so it was missing. Decided to try Live Chat and the agent told me that I was denied and that a denial letter went to TLC Edge on Friday. Told him that they told me twice it was approved, gave him the diagnosis code and "whew" he came back and said, yes it was approved.
So now I need to set up things for the sub....