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Creating a wall of fame

Posted Jan 22 2009 5:12pm
Don’t you love it when someone recognizes your hard work? In our office we used to have a “Wall of Fame” where we’d print out emails and post letters from our clients.

One of the first ones I posted was from a woman who needed to renew her Administrator’s license and was just a few CEUs short. The problem was, she had just had a baby and wasn’t about to go to a class somewhere. We had just launched; she found us and got her CEUs.

In her letter, she described how she worked on her online class while her newborn infant slept in the basket right next to her chair. Sometimes, she said, she’d work on the class at 2 am – she was awake after feeding the baby, and it was quiet and peaceful.

We don’t have the wall of fame anymore as we hear daily from happy clients now.

I did get one email this week, though that made me want to re-establish the Wall. It was from a state regulator, reviewing our newest labor of love, the Caregiver Certification Course:

I was immensely impressed with the direct support provider class I took. I've been trying to find time to do a few more.

It was fun, funny and I was surprised that I was actually moved by the presentation. Just the elements you want for adult learners while conveying the facts. The software was great.
Sometimes when you’ve labored very hard to create something that will make a difference, it’s incredibly gratifying to be noticed.

Do you have a Wall of Fame for your team? Do you give your clients, residents or families a method to say great things about your people?

It’s an easy way to warm the hearts of the people in YOUR community who labor hard to make a difference! CEUs for senior care professionals · Staff training for caregivers · Caregiver job applications right to your inbox
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