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I'm In - made It Behind the Iron Curtain of Appt. Screening at Sloan Kettering!

Posted Dec 16 2009 6:00am
Something beautiful has been happening in the past 48 hours or so, let me try and explain:
You know when you have to deal with annoying but necessary bureaucratic procedures and phone calls? Like tech help for a computer problem and you go through 27 layers of "If X Press 1" until you finally reach a live body....It's really frustrating, highly time-consuming but you just know, that in order to get resolution, you need to get your mind all set that this is going to be a long phone call and very frustrating.

So, after my rookie attempt at getting the ball rolling at Sloan Kettering, Dr. Miller, my connection to Dr. Fong (liver surgeon at Sloan) heard my tale and emailed Dr. Fong. Dr. Miller gave him my case background and Dr. Fong replied that I should call his office to get an appt.

It was NOT the general Appt. Number, it was Dr. Fong's Office Number. Yippee! I'm behind the Iron Curtain and I have the email trail to prove it!

So, first thing Monday morning I call THE number at Sloan Kettering. I was leery, did Dr. Fong give me another general number and I'd still have to maneuver my way through the appointment labyrinth? I left a message and moved on to my next phone call - Northwestern Hospital, for an appt. with the surgeons to get their opinion on my case.

Now, back to my opening statement that "something beautiful has happened in the past 48 hours"...(I know, I know, it takes me a while to make a point):

They called back. The SAME day. Before Noon, in fact.

Terry from Dr. Fong's office said the magic words "You're approved and fax over every surgical, chemo, blood and pathology report since your diagnosis. Then we'll schedule the appt."

Linda from Dr. Beltram's office at Northwestern called to schedule surgery consultation for next week.

The cherry on the cake is that instead of having to go through the Loyola records department to get copies of all my records, my call to the Cancer Center found me connected to Nurse Jimenez, who printed everything for me and left it with the Security Guard for me to pick up last night. What an Angel! That saved me time folks, the Records Dept. is a black hole and I told Nurse Jimenez I just didn't have the leisure of time to wait on those records. She is getting some thank you treats delivered by me today!

So, the past 48 hours was a blessing of things coming together; things falling into place without so much angst and energy and worry that it won't all work out the way you want it to and NEED it to.

It may seem small, but phone calls answered in an unusually timely manner, a kind Nurse that did me a huge favor, the family friend that reached out to connect me to a highly reputable surgeon.....I so appreciate getting a 2-day feeling of peace and satisfaction amidst the constant highs and lows of cancer.

So, don't take it for granted if you have a run of things "falling into place"...there's usually someone else involved helping you along.


XOXOXO

Peggy
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